Call Us: +63926-749-44-06

FAQ

ORDER FORM

https://hani.typeform.com/to/XP3lnG

RESERVATION

Please settle your payment the next day after submitting your order form. Strictly no cancellation of orders.

PAYMENT

What is your mode of Payment? We highly recommend you to pay via BPI since it is free and so we can check your payment asap same with GCash (but GCash has fee). Take note that you will shoulder the fee that’s why we recommend BPI.

Do you accept wire transfer?  Yes, we can also accept LBC, Western Union and Cebuana Lhuillier payment but take note that they have fee also that you will shoulder. For wire transfer, we add 2-3 days processing of orders.

SHIPPING

Please take note that we are from Lucena City, Quezon. Our official courier is JRS Express Delivery. We can also ship your orders using ABest, LBC, 2Go, and Air21. But take note that they have higher shipping fee compared to JRS.

Shipping Fee Price:

JRS (luzon next day, vismin2-3 days)

Small/Letter Pouch:Luzon p99, Visayas p104, Mindanao p107.

JRS 1 Pound: Luzon p120, Visayas p126, Mindanao p132.

ABest 2-3 days: Documents-> small-medium p90, large p140.

Parcel(non-documents)-> small-medium p100 (less 2 kg), large p150 (2-2.9kg)

When will you ship my order? We will ship your order/s within 24-48hrs after your payment has been confirmed.

When will my order arrive? After we ship your item the courier then will be liable for your package order status. You can also contact the courier near you for updates.

How to track my order?

For JRS track here.

For ABest track here.

ORDER

How to order? If you are 100% sure to order our items then fill-up and pass this Order Form or you can also contact us on FB or text at 0926 7494406.

RETURN & EXCHANGE

We do not offer returns, exchanges r refunds. However, all of our products go through supreme quality check before shipping.

SIMPLE & EASY STEPS:

Step 1: Fill-up the order form.

Step 2: Wait for our email/text confirmation of your orders.

Step 3: Pay your orders in 1-2 days upon submitting your order form.

Step 4: Wait for your tracking number.

Step 5: Inform us once you received the package.

Step 6: Send us your photo wearing your order so you can avail a 5% discount on your next order.

REMINDERS:

Strictly 1-2 days reservation only.

No cancellation of orders.

No joy-reserver/bogus buyer please.

No Return, No Exchange and No Refund.

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